ASM Virtual has a careful selection process to match the best possible Virtual Assistant (VA) to your needs: Understanding Your Needs: We'll consult with you to determine your required tasks, skill sets, and company culture preferences. Skill Assessment: Our VAs undergo rigorous evaluations of their skills and experience. Personalized Matching: We'll present you with candidates who align perfectly with your needs. Interview: You'll personally interview the top 3 potential VAs before making a final selection.

Yes, absolutely! We encourage a meeting or interview process to ensure the best possible fit between you and your VA. This allows you to assess communication style, personality, and suitability for your company.

We have several ways to ensure a VA understands your specific niche: Industry Specialization: Certain VAs may have experience in your niche. Training Resources: We provide VAs with training materials and resources tailored to specific industries as needed. Detailed Onboarding: You'll have in-depth onboarding sessions with your VA to discuss your business and its unique requirements, once you hire them. This comes as part of the expected training period as with any hire.

We have a global network of VAs, allowing us to match your time zone needs. We'll discuss your preferred schedule during the consultation process and find a VA whose working hours align with yours.

The timeline can vary depending on the complexity of your needs. However, we strive for efficiency. Often, you can have a suitable VA onboarded and working within a week or two.

We provide our VAs with ongoing training during their time at ASMVirtual to ensure they continue to excel and upskill: Core Skills: Training covers essential skills like time management, communication, managing stress, and popular business software. Ongoing Development: VAs have access to resources for continuous skills improvement and industry-specific learning.

Absolutely! We believe in flexibility. You'll have full control over the tasks you delegate to your VA. These can be adjusted over time as your business needs evolve.

ASM Virtual offers several tools and processes for efficient communication and task management: Project Management Platforms: We'll utilize platforms like Asana or Trello to track tasks, deadlines, and progress. Regular Communication: You'll schedule regular check-ins with your VA via preferred channels (video call, chat, etc.).

We understand that businesses are dynamic. Scaling up or down with ASM Virtual is seamless. Simply communicate your changing needs to your account manager, and we'll adjust your services accordingly.

Regular Check-ins: You'll have scheduled reviews with your VA and your ASM Virtual account manager. Dedicated Team Leader: Each VA has their own team leader from our end at ASM Virtual. The role of the team leader is to check in to ensure they are doing work, the correct work and to ensure the VA has a familiar face to confide in, if needed. Customized Reports: We can provide tailored reports based on the metrics most important to your business.

While we strive for the best match, if you find the VA isn't a good fit, please communicate with your account manager. We'll work to understand the issue and find a more suitable VA for you.